At Umami Me, we pour our heart into every treat we bake, and your satisfaction is our top priority! We want you to absolutely love what you receive.
If you're not completely delighted with your order, please reach out to us within 24 hours of pickup or delivery. We understand that sometimes things don't go as planned, and we're committed to finding a fair solution.
Depending on the situation, we may offer a replacement, a credit for a future order, or a full or partial refund. To help us understand what happened, we might ask for a photo or for the item to be returned.
Your feedback is incredibly valuable to us, as it helps us continue to grow and bake delicious goods for you!
